Help Center
News
Help Center
News
Setup
Custom Visit TemplatesCustomizing Letters and SMS in Healthbridge ClinicalProvider Changes and Their Effects on the Consult WindowAddress Book - How To Use It in Healthbridge ClinicalWatermarks & Email Password ProtectionConfiguring Your Lab Mnemonic CodesAdd your practice logo and digital signaturePractice and Provider Settings
Daily
Consultation FlowConduct a ConsultationReviewing and Finishing a ConsultationCompleting the Examination TabCompleting the Symptoms TabFinding a PatientHealthbridge Clinical OrientationPatient Overview & Executive Summary PanelUnderstanding the Patient FileMedical Certificates and Sick NotesUse SmartMedsMedicine interaction featureCondition TrackerBilling and Procedure TemplatesHow to login to Healthbridge ClinicalAccessing Body Charts through the Stylus OptionAdd a Patient to Healthbridge ClinicalHow to Create and Follow Up on TasksHow to send prescriptions to pharmaciesNora - Speech to Clinical NotesGenerate a Visit SummaryGenerate a Custom DocumentGenerate a Medical History SummaryGenerate a Motivation LetterGenerate a Referral LetterPatient Summary - Day 1 Value Clinical InsightsPrompt GuidePatient SummaryVaccination SchedulePrescription Renewal NotificationQuestionnairesDevelopmental ScreeningPathology CentrePathology MessengerLinking Undelivered Pathology Results to a PatientHow to Upload Documents to a Patient FileAmpath Historic Result RetrievalDocument Management (Practice Staff)
Operational
Support Contact details How to Access Growth and Metric Charts in Healthbridge Clinical

Consultation Flow


Start here

Welcome to Healthbridge Clinical

Here's a real consultation, start to finish, one card per step. Scroll through at your own pace.

My Schedule showing two real booked appointments

Step 1

A booked appointment

Click the appointment on My Schedule to open the patient's file. Prefer the Waiting Room if you're seeing patients as they arrive.

View article →
Patient Overview showing talking points, family, and conditions

Step 2

Opening the file

You'll land on Patient Overview, talking points, family history, conditions, and medication in one screen. Skim it, then click Start Consult to begin.

View article →
Nora speech-to-clinical-notes panel open during a consultation

Step 3

Let Nora take notes

Click the microphone icon to start recording. Nora turns your conversation into structured clinical notes automatically, so you can stay focused on the patient.

View article →
Symptoms tab showing complaint and visit type options

Step 4

Symptoms tab

Open the Symptoms tab, then select a complaint and visit type. Healthbridge Clinical tailors the examination questions to match.

View article →
Examination tab showing vitals input fields

Step 5

Examination tab

Open the Examination tab, then capture vitals, run a questionnaire, or draw directly onto a body chart, whatever the visit calls for.

View article →
Diagnose and prescribe tab with a medicine search and allergy flag visible

Step 6

Diagnose & prescribe

Open the Diagnose & Prescribe tab, search and add an ICD-10 code under Diagnosis, then switch to Medicine, SmartMeds suggests medication and flags allergies automatically before you confirm anything.

View article →
Plan tab showing the five Clinical Assistant generator cards

Step 7

Let AI handle the paperwork

Open the Plan tab, then click a generator card, referral letter, motivation, or visit summary, and the Clinical Assistant drafts it straight from the patient's history in seconds.

View article →
Medical Certificate toggled on with date and signature fields

Step 8

Medical Certificate

Toggle on Medical Certificate in the Plan tab, and a certificate is ready to download, email, or print, no separate document to write.

View article →
Review tab showing the invoice and Send to admin checkbox

Step 9

Wrapping up

Open the Review tab. Tick Send to admin to hand billing to your admin team, or leave it unticked to bill it yourself and submit straight to the medical aid. Then click Finish.

View article →
Pathology Centre showing incoming lab results

Step 10

After the patient leaves

Lab results land automatically in your Pathology Centre. Click the green WhatsApp icon on a result, and the Pathology Messenger drafts a patient-friendly message for you.

View article →

All done

You're ready

That's a full consultation, start to finish. Explore the help centre any time you need a refresher.

Explore the help centre →

For the full guide click here.

Was this article helpful?

Powered by Product Fruits