Every patient base holds missed care opportunities, from lapsed scripts to un-administered screening benefits. Holding thousands of these patient journeys in your head is simply impossible.

The new Practice Agent module makes continuous care across your entire patient base possible without disrupting your daily processes. Running seamlessly in the background, it identifies exact care gaps and cues up patient outreach that you can deploy via WhatsApp directly in your name.

We have proactively activated the Practice Agent inside Healthbridge Clinical with an exclusive 30-day free trial featuring double the standard monthly usage caps. This trial is 100% risk-free, requires zero setup, and automatically pauses at the end of the trial period.

You maintain absolute clinical control to review, edit, and authorise patient communication at all times. Follow these steps to review your prioritised care opportunities right now:

1. Log in to Healthbridge Clinical.
2. Click the purple Practice Agent icon at the top of the right-hand options pane.
3. This will expand the panel showing your patient list and attention items.

A practical session with a peer.

Tired of manual patient recall bottlenecks? Tonight at 19:00 is our live workflow session with Dr Hlungwane. In just 30 minutes, you'll learn how to use Practice Agent to automate care coordination, close clinical gaps, and effortlessly fill open diary blocks, without adding an hour of admin to your desk. No corporate slide decks, just an over-the-shoulder look at how a real GP is changing this dynamic.

Webinar Details

• Date: Thursday, 16 July 2026
• Time: 19:00 (Optimised for after practice hours)
• Duration: 30-minute main session (followed by an optional 30-minute Q&A window)
• Platform: Zoom Webinar

You will leave the session seeing exactly how a colleague uses a single-click workflow to ensure nothing falls through the cracks, keeping higher-risk patients healthier while protecting practice revenue.

• Nora recording pauses safely when switching patients - When a provider switches patients during Nora's recording, the recording is paused and the user is notified. The system also redirects the user back to the active recording if they try to stop or manage it from the new patient.
• Medication history label clarified - The medication history label has been updated to "Dispensed Medication History (Last 30 Days)" to clearly indicate that the panel displays only recent entries. For access to the full medication history, please use the Show History option.
• Nora improvements - Nora has been enhanced with a new evaluation model, improved template quality, and better medication name recognition to deliver superior clinical note output.

If you require additional assistance regarding these enhancements, please feel free to contact us via our chat services.

Part 9: Centralize Your Practice Filing Ecosystem

This week, we introduce Document Management, a centralised, electronic filing workspace that allows your administrative staff to effortlessly upload, search, and organise records across two completely separate streams: practice-wide operations or individual patient files.

• Practice-Level Organization: Securely archive day-to-day operational forms, macro business templates, and blank medical aid sheets under the Practice sub-tab, keeping master business assets perfectly separated from confidential data.
• Streamlined Patient Filing: Switch to the Patient sub-tab to instantly look up records using a rapid search bar, or upload new loose pages with clear descriptions, category classifications, and specific document dates.
• Automatic Timeline Integration: The moment a patient-level document is saved, it feeds straight into that individual's records, rendering instantly as a clean chronological preview card tile right on the active Patient timeline.

Click the Document management tab in the top navigation menu, choose the Practice or Patient sub-tab, hit the orange Upload files button, input your index keywords, and click upload to reclaim your office footprint today!

An honest reflection from a peer.

When you are running a busy practice, manually tracking which chronic and high-risk outpatients are sliding off your radar is a nearly impossible administrative load. Static dashboards and reports often just create more front-desk work.

We invite you to join a practical, 30-minute doctor-to-doctor session to see how a real GP is changing this dynamic.

There will be no corporate slide decks or polished sales pitches. Instead, Dr. Nhlamulo Hlungwane will share an unfiltered look at how he works Practice Agent into his daily routine as a practice care coordinator - showing you how to get feet through the door without adding an hour of admin to your desk.

What we’ll unpack in 30 minutes::

1. Real practice recognition: A candid look at the mental load of managing complex care pathways across an entire patient panel.
2. The clinical blindspot: How Dr. Hlungwane uses pre-computed Daily Briefing cards to instantly see overdue chronic follow-ups without building a single report.
3. The patient's POV: A look at the secure, practice-branded WhatsApp messages patients receive, and why outreach sent from your rooms drives immediate responses.
4. Real-world proof: The simple value loop of identifying a care gap, contacting the patient, and seeing them slot directly into an open diary block.

Webinar Details

• Date: Thursday, 16 July 2026
• Time: 19:00 (Optimised for after practice hours)
• Duration: 30-minute main session (followed by an optional 30-minute Q&A window)
• Platform: Zoom Webinar

This session is designed to earn your understanding before asking for action. You will leave seeing exactly how a colleague uses a single-click workflow to ensure nothing falls through the cracks, keeping higher-risk patients healthier while protecting practice revenue.

Every patient base holds missed care opportunities, from lapsed scripts to un-administered screening benefits. Holding thousands of these patient journeys in your head is simply impossible.

The new Practice Agent module makes continuous care across your entire patient base possible without disrupting your daily processes. Running seamlessly in the background, it identifies exact care gaps and cues up patient outreach that you can deploy via WhatsApp directly in your name.

We have proactively activated the Practice Agent inside Healthbridge Clinical with an exclusive 30-day free trial featuring double the standard monthly usage caps. This trial is 100% risk-free, requires zero setup, and automatically pauses at the end of the trial period.

You maintain absolute clinical control to review, edit, and authorise patient communication at all times. Follow these steps to review your prioritised care opportunities right now:

1. Log in to Healthbridge Clinical.
2. Click the purple Practice Agent icon at the top of the right-hand options pane.
3. This will expand the panel showing your patient list and attention items.

Sicker, higher-risk chronic patients can easily drift off your radar when routine care intervals aren't tracked automatically.

Practice Agent solves this by continuously scanning your entire patient base to build a clean 30-second decision queue of overdue outpatients. You retain absolute clinical control. Simply review and authorise these pre-vetted attention items. With a single click, you protect your high-risk cases while effortlessly boosting the revenue coming into the practice.

Coming Soon: An upcoming release will make this loop completely frictionless, allowing patients to book their appointments directly via a secure link inside WhatsApp.

Join the 30-day free trial: Your free trial is fully live right now with doubled standard monthly usage caps and zero technical setup.

To view your personalised list immediately:

• Open the top right-hand options pane
• Click the purple Practice Agent icon to expand your patient queue.

We know you've been too swamped running your rooms this month to explore your new dashboard feature.

With your 30-day free trial of Practice Agent ending next week, your doubled patient outreach caps are about to expire. Before you lose access, look at the example below - this is the exact, secure WhatsApp message your lapsed chronic outpatients receive, requiring zero phone calls or manual tracking from your reception desk.

The Practice Agent has already pre-vetted your active patient base. Let’s use your remaining trial period to effortlessly fill next week's empty diary slots right now:

• Open the top right-hand options pane
• Click the purple Practice Agent icon to expand your patient queue.
• Review the pre-vetted list and click Authorise to send the outreach.

Bringing these individuals back into your rooms keeps your higher-risk patients healthier, while effortlessly boosting the revenue coming into your practice.

Give it a try today, before you lose your free access!

Sicker, higher-risk chronic patients can easily drift off your radar when routine care intervals aren't tracked automatically.

Practice Agent solves this by continuously scanning your entire patient base to build a clean 30-second decision queue of overdue outpatients. You retain absolute clinical control. Simply review and authorise these pre-vetted attention items. With a single click, you protect your high-risk cases while effortlessly boosting the revenue coming into the practice.

Coming Soon: An upcoming release will make this loop completely frictionless, allowing patients to book their appointments directly via a secure link inside WhatsApp.

Join the 30-day free trial: Your free trial is fully live right now with doubled standard monthly usage caps and zero technical setup.

To view your personalised list immediately:

• Open the top right-hand options pane
• Click the purple Practice Agent icon to expand your patient queue.

Every patient base holds missed care opportunities, from lapsed scripts to un-administered screening benefits. Holding thousands of these patient journeys in your head is simply impossible.

The new Practice Agent module makes continuous care across your entire patient base possible without disrupting your daily processes. Running seamlessly in the background, it identifies exact care gaps and cues up patient outreach that you can deploy via WhatsApp directly in your name.

We have proactively activated the Practice Agent inside Healthbridge Clinical with an exclusive 30-day free trial featuring double the standard monthly usage caps. This trial is 100% risk-free, requires zero setup, and automatically pauses at the end of the trial period.

You maintain absolute clinical control to review, edit, and authorise patient communication at all times. Follow these steps to review your prioritised care opportunities right now:

1. Log in to Healthbridge Clinical.
2. Click the purple Practice Agent icon at the top of the right-hand options pane.
3. This will expand the panel showing your patient list and attention items.

Part 7: Automated Onboarding via WhatsApp

Reduce front-desk pressure before the patient even arrives. This week, we highlight the WhatsApp Patient Onboarding within Healthbridge Nova, designed to capture key patient details the moment an appointment is booked.

• Secure Digital Intake: Patients automatically receive a WhatsApp link after booking to submit their personal and medical aid details.
• Healthbridge Nova Sync: Information flows directly into Healthbridge Nova, keeping patient records accurate and up to date without manual entry.
• Digital Consent: Collect and store patient acceptance of your privacy policy automatically.

Level-up today within Healthbridge Nova:

1. Click Admin → Settings.
2. Select Calendar → Appointments.
3. Toggle WhatsApp ON and click Save.

Sicker, higher-risk chronic patients can easily drift off your radar when routine care intervals aren't tracked automatically.

Practice Agent solves this by continuously scanning your entire patient base to build a clean 30-second decision queue of overdue outpatients. You retain absolute clinical control. Simply review and authorise these pre-vetted attention items. With a single click, you protect your high-risk cases while effortlessly boosting the revenue coming into the practice.

Coming Soon: An upcoming release will make this loop completely frictionless, allowing patients to book their appointments directly via a secure link inside WhatsApp.

Join the 30-day free trial: Your free trial is fully live right now with doubled standard monthly usage caps and zero technical setup.

To view your personalised list immediately:

• Open the top right-hand options pane
• Click the purple Practice Agent icon to expand your patient queue.

Every patient base holds missed care opportunities, from lapsed scripts to un-administered screening benefits. Holding thousands of these patient journeys in your head is simply impossible.

The new Practice Agent module makes continuous care across your entire patient base possible without disrupting your daily processes. Running seamlessly in the background, it identifies exact care gaps and cues up patient outreach that you can deploy via WhatsApp directly in your name.

We have proactively activated the Practice Agent inside Healthbridge Clinical with an exclusive 30-day free trial featuring double the standard monthly usage caps. This trial is 100% risk-free, requires zero setup, and automatically pauses at the end of the trial period.

You maintain absolute clinical control to review, edit, and authorise patient communication at all times. Follow these steps to review your prioritised care opportunities right now:

1. Log in to Healthbridge Clinical.
2. Click the purple Practice Agent icon at the top of the right-hand options pane.
3. This will expand the panel showing your patient list and attention items.

• Gender “Other” icon now avalible - In the executive summary, patients with gender "Other" now have the correct icon, access the Gynae menu in the left navigation, and can unlock relevant screenings (PSA, Mammogram, Pap smear, HPV) and symptom options (Gynae, Pregnancy visits).
• Unique identifiers for developmental screening and vaccination schedules - Implemented unique identifiers for developmental screening and vaccination timeline entries to enhance accuracy and prevent mismatches or duplication during referencing or updates.
• Enhanced Patient Overview Download Format - The Patient Overview download is designed to ensure content is neatly divided across pages, giving it a more professional appearance for external sharing.
• Reason for Visit management (add/edit/remove) - We have implemented a user friendly option to facilatate the creation, modification, and removal of "Reason for Visit" entries. This enhancement streamlines the management process, eliminating the need for manual adjustments. Ensure advanced symptoms are turned on in the settings page to for this feature to populate.

If you require additional assistance regarding these enhancements, please feel free to contact us via our chat services.

• Started date added to medicines - The start date of a medication under Conditions & Medications has now been included.
• Import contacts into your address book -You can now import CSV files into the address book.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

Part 6: Clinical Certainty & Faster Prescribing

Master the Smart Prescribing Suite this week, a connected prescribing workflow that links diagnosis, safety, and pharmacy delivery”.

• SmartMeds: Once you select an ICD-10 code, SuggestiveMeds instantly presents your most frequently prescribed medications and dosages—helping you prescribe in seconds. It also displays a list of available brands and strengths, along with pricing for each item.
• Medicine Interactions: a real-time "second set of eyes," instantly flagging potential drug-to-drug or drug-to-condition conflicts by performing a background analysis of active ingredients.
• Dis-chem Interaction: Send digital scripts directly to the patient’s preferred Dis-Chem branch. Use the ‘Script Status’ button on the Patient Timeline to track the order from Received to Collected in real time.

Pro-Tip: Use the indicator at the top of your screen as a quick audit tool. A Green dot confirms your consultation is coded and billable, while a Red dot signals a missing ICD-10 code.

Master the workflow: Inside your consultation, navigate to the 'Diagnose & prescribe' tab. Start by adding an ICD-10 code to unlock the suite’s clinical intelligence.

• Dis-Chem delivery status - Scripts submitted to Dischem now feature a Script Status button on the timeline, allowing you to check the order's status.
• Medication dosage display update - The medication dosage section under Conditions & Medications has been enhanced and is now more prominent.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

• Patient Overview contact details - Cell numbers and email addresses now feature hover actions and offers an 'Edit' option to quickly access Account & Medical Aid information.
• Standardize Patient Document Email Wording - Patient document emails now feature sentence case for subject lines and lowercase for attachment names within the body text.
• Developmental Screening can be deactivated - Users now have the option to deactivate Developmental Screening after it has been activated. This will remove milestone flags and revert the section to an inactive state.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

Mastery of Nora: 16 Days Left: Reclaim up to 3 hours daily! 🎤 Healthbridge has acquired Nora AI. All users get a 30-day Premium trial this April, no sign-up required.

Existing Premium/Pro subscribers get the month free!

Click the Microphone icon in the sidebar during a consult. Nora will automatically start in 'Consultation Mode' to draft notes into your templates.

Part 5: Mastering the Ambient Consult Stop dividing your focus between the patient and the keyboard.

Healthbridge has officially acquired Nora AI. To celebrate, we are providing you with a no-strings-attached, FREE 30-day trial* of the full Nora Premium suite. You don’t need to change your subscription; the feature is already active in your sidebar.

• Your templates, automated: Nora doesn't just scribe; it intelligently structures your conversation directly into your preferred clinical template.
• Reclaim your time: Save up to 3 hours of daily admin by letting AI handle the documentation.
• No risk: After 30 days, you simply revert to the free Nora Lite version. No automatic billing.

Try it now: During a consult, click the Microphone icon on the right sidebar then click Record. Nora will automatically start in 'Consultation Mode'.

* Trial period: This performance upgrade is active for the full month of April 2026. Your access to Nora Premium begins on 1 April and concludes on 30 April 2026. If you are already a paying client on Nora Premium or Nora Pro, you will enjoy the celebrations too, and receive the next 30 days (April) free. Normal billing reinstates after the promotion period.

• Historic path requests from Ampath - A new button in the patient overview section lets healthcare providers input crucial patient information and access previously unavailable Ampath pathology results via Healthbridge Clinical.
•  Inactive provider Updates - New functionality has been introduced to automatically deactivate a provider on HbC if they are marked as inactive on the PMA (Nova and MPS).
• Vaccination and developmental screening to the patient timeline - A timeline entry will be added whenever updates are made to the developmental screening or vaccination schedule.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

Patient File Upload - The management of patient documents has been enhanced to incorporate both patient-specific and practice-wide files. The previous "Practice documents" system has been upgraded to "Document Management" now offering two distinct tabs: Practice, for documents applicable to the entire practice, and Patient, for files unique to individual patients. Please note, file uploads are capped at 25MB.

• Waiting room search option - A search feature has been integrated into the right-hand pane of the Waiting Room to assist in swiftly identifying the correct patient amidst a busy list.
• Clinical Assistant Documents -Clinical Assistant's AI-generated documents now incorporate a standardized "Patient Details" section. This includes patient demographics and, where relevant, a Medical Aid Details section. This update is applicable across all document types, such as Visit Summaries and Referral Letters.
• NORA Model Upgrade - Nora has been enhanced to elevate response quality and consistency across AI-assisted workflows, such as generated notes, letters, and summaries. Providers can expect noticeable improvements in clarity and output quality.

• Vital only user - The role was updated to include the waiting room view.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

Part 4: Mastering Diagnostic Excellence

Stop the "paper chase" and the diagnostic backlog. This week, we focus on the Pathology bundle, designed to give you total control from the moment a result arrives until the patient is notified.

• The Consolidated Inbox: Stop the manual portal-hopping. Every result from every major lab lands in one inbox and is automatically filed to the patient timeline.
• The AI Pathology Messenger: For Advanced AI Tier users, the AI analyses cumulative history to draft a meaningful, contextualised summary for patients. Review, refine, and send via WhatsApp in seconds.

🛠️ Activation Tip: If your inbox is empty or missing a regular lab, you can now add your Lab Mnemonics directly in the system to enable electronic results.

Master the workflow: Open your Pathology Centre from the dashboard to view your pending results.

• Pathology Lab Mnemonic Codes -The Pathology section now assists practices to record lab-specific mnemonic codes, improving electronic pathology matching accuracy.
• HIV Monitoring Addition - The HIV section now accommodates standard continuous monitoring parameters, including Viral Load (copies/mL), CD4 Count (cells/µL), CD4 Percentage (%), CD8 Count (cells/µL), and CD8 Percentage (%).
• Sponsored Medication Indicator - In the Medicine Section of Diagnose & Prescribe, medication recommendations now prominently display a "Sponsored" label on each medication tile.
• ICD10 code Status Indicator within the "Diagnse & Prescribe" Tab - A proactive notification has been implemented on the "Diagnose & Prescribe" tab to indicate the addition of an ICD-10 code within the current encounter.

Indicator states:

🔴 Red dot = No ICD-10 added

✅ Green tick = ICD-10 added

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

Welcome to Part 3 of The Mastery Series. This week, we highlight how to manage patient wellness at every life stage, from infant milestones to adult immunisations.

Standardise your preventative care with three integrated tools:

• WHO-Standard Growth Charts: Automatically plot height, weight, and head circumference (birth to 19 years) using industry-standard WHO Z-scores.
• Developmental Milestones: Use age-specific prompts within your 'Examination' tab to assess and record cognitive and physical progress.
• Comprehensive Vaccinations: Digitally track the childhood schedule or record adult ad-hoc vaccines (Flu, travel, or occupational shots) directly on the patient timeline.

Pro Tip: If a growth or milestone gap is identified, use the AI Clinical Assistant to instantly pull that data into a specialist referral letter.

Master the workflow: From the patient file, navigate to the left-hand menu to access the 'Growth charts & metrics', 'Developmental screening', and 'Vaccination schedule' features.

• Diagnosis Indicator (ICD-10 Status)
  A proactive visual indicator has now been integrated into the Diagnosis tab for consultations. Red dot ICD-10 required / Green tick ICD-10 added.This enables providers to detect missing diagnosis codes early in the workflow, minimizing disruptions at the point of encounter completion.
• New Questionnaire: Oswestry Low Back Disability Index (ODI) - The ODI assessment now incorporates flexible section completion rules, enhancing the structured tracking of functional disability in patients experiencing low back pain.

Timeline Note Formatting Update - Improved formatting of Timeline Notes. Only the label “Note:” remains bold; the heading and body text now render in normal font for improved readability.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

• ECG Capture Enhancement (Structured Clinical Input) - The ECG section within the Cholesterol & Heart Function category has been enhanced from a single free-text entry to a structured, type-specific data capture system.
• Pathology WhatsApp Message Wording Update - The pathology WhatsApp message has been revised to conclude with a professional closing, incorporating "Regards" along with the provider's contact information.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

Part 2 of The Mastery Series is now live, focusing on Practice Compliance & Privacy. Data protection shouldn’t be a manual burden; Healthbridge Clinical includes three automated pillars to safeguard your practice:

• Encrypted Documents: Automatically password-protect sensitive PDFs (using the patient’s ID or passport number) for all external emails.
• Document Watermarking: Apply a "digital seal", such as medical certificates and prescriptions, to your records to prevent fraud and tampering.
• Anti-Fraud Authentication: Every clinical PDF now includes a unique QR code. This allows recipients (pharmacies, employers, or medical aids) to instantly verify the document’s authenticity and confirm it was issued by your practice.

These professional-grade tools are already included in your suite.

Level-up today: 1. Click your name (top-right). 2. Select Settings (left panel). 3. Scroll down to the Watermark and Email password protection sections to activate.

• Clinical Assistant workflow enhancements - The Clinical Assistant workflow now includes a "Print" option, enabling swift and efficient production of printed documents once a letter has been transferred to letterhead.
• New User Role Vitals-Only Nurse - A new role, Vitals-Only Nurse, has been created. These nurses can record patient vitals but are unable to access clinical data in the patient's timeline.
•  Symptoms Screen updates - The "Symptoms" screen has been restructured to enhance layout, readability, and navigational efficiency during consultations.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

Welcome to Part 1 of The Mastery Series, our new initiative to help you unlock the full value of the features already included in your clinical suite.

Today, we highlight Integrated Questionnaires. Standardised screening shouldn't mean a desk full of paper. Healthbridge Clinical provides a digital library of 18 specialised tools covering Mental Health, Behavioural Health, Chronic Care, and Specialised Risk Assessment.

By moving away from paper-based forms to integrated tools like the GAD-7, MDQ, or Diabetes Distress Scale, you benefit from:

• Instant Scoring: The system handles all severity interpretations automatically the moment you finish the screen.
• Digital Filing: Results are saved directly to the Patient Timeline, ensuring a comprehensive medical history without the administrative effort.
• Peer-Validated Care: Use the same tools used by specialists worldwide to back your clinical findings with objective data.

Try it now: During a consult, click the 'Examination' tab and then 'Questionnaires'.

• Visit History Enhancements -Encounter totals are now displayed alongside each date heading in the Visit History tab, streamlining the process of reviewing daily activity at a glance.
• Practice Documents Enhancements - A new "View" feature has been integrated into Practice Documents, enabling providers to preview documents directly without the need for downloading or emailing.
• Medication Instructions Included in Invoice Save - The inclusion of medication instructions is now accurately integrated into the invoice data-saving process.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

• New questionnaires added DUDIT & AUDIT - A new questionnaire designed to assess patient drug dependency and identify alcohol use disorders has been added to the list of available evaluation tools.
• Suggested medications - A section heading"Smart Medication Suggestions" has been added These medications are associated with the chosen diagnosis codes through "ATC classification." This section appears only when a diagnosis has been recorded.
• Empty-State Message for Medicine & Consumables History - If the Medicine & Consumables History section contains no records, a display message of "No history available" populates.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

• Medicine Action Setting (Prescribe vs Dispense) - Providers can enhance their prescribing workflow by selecting a default medication action in Settings/Consultation UI Settings. Choose either "Prescribe" or "Dispense" for increased efficiency and personalization.

• Pathology Centre Search Field - A search bar has been integrated into the Undelivered Results tab at the Pathology Centre, enabling healthcare providers to efficiently locate results by patient name, source, or discipline.
• AI Letter Formatting - AI-generated letter formatting has improved for uniformity and professionalism. Standardized headings, fonts, spacing, and layouts create cleaner, more readable documents, benefiting providers and patients.

• MUAC Section in Examination -A new Mid-Upper Arm Circumference (MUAC) section is now available under Examination section. Healthcare providers can now document the MUAC in centimeters and specify the measured arm.

• Glucose & Diabetes: “Not Done” Option added -A "Not Done" option has been introduced under the Examination/Glucose & Diabetes section, enabling precise documentation when a test has not been conducted.

• Expanded Allergy List - The updated allergy list now includes Cephalosporins, Clindamycin, Macrolides, Metronidazole, and Tetracycline, each classified as Severe, Moderate, or Mild. Selected allergies will be highlighted in the Executive Summary.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

• New Questionnaire( HAS-BLED Score) - The HAS-BLED clinical scale has been integrated into the Questionnaires section, enabling healthcare professionals to efficiently evaluate a patient's risk of significant bleeding.
• Custom Letters Additional Placeholders - A wider range of placeholders is now available for creating custom letters, allowing easy addition of patient and practice details without manual input.

• PDF Password Protection Developmental Screening - Developmental Screening documents have been newly added to the list of files automatically secured with PDF password protection.

•  Watermark Additions - Watermarks can be applied to Questionnaires, Vaccination Schedules, and Developmental Screenings, enhancing authenticity and preventing tampering.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

• Questionaire Enhancements - The Questionnaires Library has been enhanced with the addition of four newly validated clinical scales, designed to facilitate more thorough patient evaluations.These include DDS-17, ASRS-v1.1,HFS-II W and PAID (Problem Areas In Diabetes Scale).

• Condition Notification - Clinicians are now alerted when a condition being entered is already documented in the conditions and medication records, thereby preventing duplication and ensuring data integrity.

• Blood Glucose Enhancements - The blood glucose test results are incorporated into the previous results section of the General Examination.

• Medical Certificate Validation - Additional date validations have been implemented to ensure the accuracy of dates on medical certificates.
• Email Update Enhancements - To enhance the professionalism of our emails, we have replaced "Hi" with "Dear."

• PDF Password Protection update - The vaccination schedule is now among the documents automatically safeguarded by PDF password protection.
• Provider Signature added to all Clinical Assistant Docs - To enhance traceability and professionalism, provider signatures are now included at the bottom of Clinical Assistant documents.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

• Family History - The "Lifestyle & Family" section now incorporates a comprehensive list of conditions that users can select, specifying whether these conditions pertain to the mother or father. This enhancement significantly augments the family history tab.

• Questionnaire Enhancement -Three new assessment tools have been integrated into the Questionnaires section, accessible during a consultation within the Examination Tab. This enhancement aims to broaden clinical coverage and improve patient evaluation capabilities. These tools comprise:
• ITAS (Insulin Treatment Appraisal Scale)
• T1-DDS (Type 1 Diabetes Distress Scale)
• EASI (Elderly Abuse Suspicious Index)
• Diagnosis Management Enhancement - The "Select All" option now enables users to manage diagnosis entries with greater efficiency. Conditions entered within the "Conditions & Medication" section are automatically displayed on the Diagnosis tab, allowing the selection of all diagnosis codes in a single step and enhancing workflow efficiency.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

• Vaccination History Tracking - The system meticulously records and monitors patient vaccination histories, covering standard childhood immunisations outlined in the "Road to Health" booklet and allowing for tailored vaccinations across all age groups.

• Prescription Renewal Notification - Providers can now set up notifications as tasks for upcoming prescription renewals. A new feature allows adding a renewal task for prescriptions with repeats, appearing in the tasks section.
• Permanent Medicine Notes - Medication notes can now be permanently recorded in the patient's file for future reference. Documented under "Conditions & Medication" section, they will appear in the executive summary, patient overview, Medicine tab, and medication history.
• Questionnaire Enhancements - The improved questionnaire interface provides immediate access to scores, PDF viewing, and direct display of results on the patient timeline after completion.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

The Clinical Assistant now features a redesigned menu, providing easier access to document generation and clinical insights for active patients, thereby streamlining provider preparation, patient consultations, and communication. This feature can be located under the "Plan" section of the consult and also the right pane menu options.

• Patient Summary: Quick executive overview of chronic conditions, recent events, and care gaps.
• AI Clinical Insights: Pose natural language queries and receive contextual, evidence-based responses.
• Pathology Messenger: Get easy-to-understand lab results sent straight to your patients' WhatsApp with just one click.
• Document Generation: Visit summaries, referral letters, motivation letters, and medical history summaries now integrate seamlessly with professional letterheads featuring practice branding.

• WhatsApp Icon - Integrating WhatsApp into the notification panel for new pathology results allows healthcare providers to efficiently share findings, streamline communication, and enhance patient engagement.

• Patient weight added to prescriptions - Prescriptions for patients over 13 will now include their weight to ensure accurate dosages and improve prescribing safety.
• Outgoing Emails - The practice's email is now automatically included in all outgoing emails, ensuring recipients have immediate access to accurate contact information.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

• Questionnaires - A new feature has been added that enables the user to complete questionnaires during consultations within the "Examination" section. This will automatically calculate and display a score. These questionnaires can be saved to the patient's timeline or emailed as required.
• PDF Password Protection - Introducing a new feature that allows providers to apply password protection to PDF documents sent via email. Password settings are customizable based on the type of document and can be easily activated from the "Settings" section.
• Smartmeds Feature- The medication recommendation list now prioritizes outcomes based on the sequence of ICD-10 codes and additional patient factors, such as gender and date of birth.
• Scrolling enhancements - Discrepancies in scroll bar functionality has been resolved.
• Main Branch Default - In the PMA, the designated default branch selected will now accurately appear as the default selection in HbC.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

• New Place of service option- A new "Home" option in the Place of Service category now supports out-of-hospital visits in myMPS, accessible under the "Review" section during consultations.
• Patient Consent Declaration on Sick notes - A new provision has been incorporated into the medical certificate to indicate that when a patient's diagnosis is disclosed, it is done so with the patient's consent "Diagnosis included with consent"
• Lifestyle & Family History - In the Lifestyle & Family History section, a new option labeled "In Recovery" has been introduced under Recreational Drug Use.
• Pathcare Report Update - HbC is now equipped to process PDF reports embedded within XML files from Pathcare, ensuring seamless integration of external laboratory results.
• Encounter completion queries regarding Time Zone Error -The challenges faced by practices in concluding encounters due to inconsistencies in time zone settings have now been resolved.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

• The growth chart offerings have been broadened to cater to ages 5 - 19 years. Users are now able to download or print these charts directly from the platform.
• The Reports menu has been temporarily removed from the Provider File section pending updates and preparation for clinical use.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

• Dis- Chem Scripting - Scripts sent to Dis-Chem can now be printed, downloaded, or emailed directly from the patient timeline. To ensure safety and compliance, a watermark indicates these copies are not for reuse.
• Examination Tab Updates - A new field for "peak expiratory flow" has been added for lung function monitoring, and the Hemoglobin readings now can be recorded under the "other" of the general examination.
• Head circumfrence updates - You can now capture head circumference for children under 5 years of age in the general examination tab.
• Medical Certificates Updates - A checkbox has been added to indicates if a certificate was issued after a Telephonic consultation and is auto-selected when starting a teleconsult. These certificates will now also use the patient names instead of gender-specific pronouns for inclusivity.
• Referral Letter Updates - Referral letters now automatically include notes from the Surgical and Hospitalization sections for more comprehensive communication.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

• Patient Timeline Enhancement - For enhanced convenience and swift access, the Patient Timeline is now viewable during consultations. This upgraded feature can be accessed by clicking on the three dots located on the right-hand panel. Additionally, users can filter the timeline data to display only the necessary information, providing further benefits.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

• Health ID - A new HealthID integration is now operational and accessible to healthcare providers.
• Tasks Feature - The task functionality now includes a "Task type" category, allowing users to specify task details. Users can filter tasks by "Type" or "Due Date," but "Filter by Type" is available only if tasks are categorized. Once created and saved, tasks are added to the patient timeline, where users can conveniently mark them as "Completed."
• Updates to the Provider File - A hyperlink to the "Help Centre" has been added to the Support page. On the provider screen, the PMA text now dynamically shows "myMPS" or "HB Nova" as needed.
• Custome Charge Codes - Custom charge codes are now supported in Healthbridge Clinical. These codes must first be created in Healthbridge Nova to be available in Clinical. To use "Admin" custom codes, they need to be added to an Invoice template in Nova, enabling access through the Clinical "Templates" option. Custom Medicine, Procedures, and Consumables codes are found in their respective sections during a Healthbridge Clinical consultation.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

Healthbridge Clinical has had a few enhancements added in this week. Here is a full overview of whats changed.

• Prescription sent - A new feature, "Prescription Sent" has been introduced under the Outcomes section within the Plan category of a consultation.Once a consultation is completed the patient timeline will also reflect "Prescription Sent".
• Dipstick Test Enhancements -The "Negative" option has been added to the LEU and Urobilinogen fields.
• Tasks now added to Patient Timeline - Tasks generated in the task panel are now integrated into the patient timeline. The timeline will reflect the task's status upon creation and completion.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

Healthbridge Clinical has had a few enhancements added in this week. Here is a full overview of whats changed.

• Increased SmS characters - The Short Message Service (SMS) character limit has been increased to 306 characters to facilitate more comprehensive messaging to patients.
• Attach documents to all emails - The capability to attach files has been expanded. File attachments are now supported for Prescriptions,Medical Certificates,Refferal letters,Custom Letters.
• General Screening Enhancements - The system now permits the selection of either ug/ml or ng/ml as the unit of measurement for PSA, providing enhanced flexibility to accommodate the differing standards used by various laboratories.
• Script quantities Displayed on the Timeline - The timeline now features the quantity of prescribed/dispensed medication. Previously, only dosage instructions, excluding quantity, were included.
• Glucose & Diabetes results now include decimal points - The system has been enhanced to permit the entry of GFR values with decimal points, an option not previously implemented. This functionality is accessible within the examination section of consultations.
• Specify eye usage routes - New dosage routes added specifically for eyes as follows OD - Right Eye,OS - Left Eye,OU - Both Eye.The description box below conveniently advises the user on which route is been used.
• Watermark on documents - A default watermark has been implemented on all documents to prevent an unauthorised generation of documents using the Doctor's credentials. This feature can be deactivated/activated via the “Settings” menu, under the Watermark section.
• Medicine suggestions  based on diagnosis - When adding a diagnosis, the Medicine tab automatically displays related medications. Initially, up to six medications are visible. The complete list can be accessed by selecting "Show more."Clicking the medication adds it to the prescription. Clicking the arrow icon opens a dialogue to select an alternative or confirm the suggestion.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

Healthbridge Clinical has had a few enhancements added in this week. Here is a full overview of whats changed.

• The Panel menu navigation update - Users will now return to the specific consultation tab they were working on, instead of being redirected to the beginning of the consultation flow, when selecting any menu options from the left panel.

• Interim & final pathology reports on the patient Timeline - .Pathology reports, both interim and final, are now tagged on the timeline. From there, you can view the report in the Pathology Centre, with the option to choose between older and newer versions if available.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

Healthbridge Clinical has had a few enhancements added in this week. Here is a full overview of whats changed.

Display allergies on all medicine screens - Any documented allergies on Healthbridge Clinical will be easily displayed wherever medication is prescribed to enhance visibility to the user.

Suspended patients warning alert - A warning is now displayed advising the Dr that the patient’s account has been suspended. The user can choose to still continue with the consultation or not.

Growth charts available during consultations - The users are now able to view baby charts/growth metrics during a consultation, which was previously locked as well as easily update the metrics from the patient summary.

Examination section new option added to Dipstick test - "None" has been added as an available option in the drop-down menus under the Dipstick Test section.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.

Healthbridge Clinical has had a few enhancements added in this week. Here is a full overview of whats changed.

• Warning/Alert has been added if any R0.00 lines are billed.
• Passport number now avalible as well and also allows user to record the country of the patient.
• Error of consultation codes been removed when selecting templates is now resolved.
• Error with description on prescribed repeated medication has been resolved.
• Issue with appoitment colour co-ordination on a shared calendar has been resolved.
• Issue regarding hospitilastions notes been cut-off has been resolved.

Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.