Understanding the Patient File

Understanding the Patient File

What: Every patient file is organised into a left-hand menu of sections, Overview & timeline, Account & medical aid, General screening, Conditions & medication, Lifestyle & family, Surgical & hospitalisation, Allergies, Vitals & metrics (or the age/sex-specific equivalents below), and Vaccination schedule.

Why: Knowing where each piece of information lives means you spend less time hunting during a consultation and more time with the patient.

When: Any time you open a patient's file, this menu is always available in the same place, whether you're preparing for a consult or reviewing history afterwards.

Sections

Shown below on Anaya Nkosi, a 12-year-old patient, her file happens to display every age/sex-specific section variant (Growth charts, Developmental screening, Gynae) alongside the standard ones, so one patient demonstrates almost the entire menu.

1. Overview & timeline

Location: Patient file › left menu (default section)

The default view when you open a patient's file. It gives you a quick summary at a glance: patient details, current Conditions & Medications, a Lifestyle/Family Hx summary, Surgical & Hospital Hx, linked Family members, and the full Patient timeline below, every note, pathology result, and uploaded document, in order.

Overview and timeline section showing patient details, conditions and medications, family members, and surgical and hospital history

2. Account & medical aid

Location: Patient file › left menu

The patient's demographic and billing details: contact information, medical aid scheme and membership number, and the Patient liable amount, any outstanding balance owed by the patient or account holder.

Account and medical aid section showing patient liable amount, last benefit check result, patient details, and medical aid detail fields

3. General screening

Location: Patient file › left menu

A year-by-year grid of screening tests, blood glucose, cholesterol, colonoscopy, and more, so you can see results and trends over time at a glance. Click the + at the end of a row to add a result for that test. If the test you need isn't listed, click '+ Add' to select it, or add a fully custom test/metric to track.

General Screening section showing a year-by-year grid of tests including HbA1c, Triglycerides, Creatinine, and Urea with recorded results

4. Conditions & medication

Location: Patient file › left menu

Any recorded allergies appear as a red banner at the top of this page. Below it:

  • Chronic conditions, diagnosed conditions, with linked medication, an ICD-10 code, and a toggle to flag the condition as chronic or a Prescribed Minimum Benefit (PMB) with the patient's medical aid.
  • Previous conditions, earlier conditions still relevant to current treatment.
  • Other medication, acute medication or supplements, also taggable as chronic/PMB.
  • Discontinued, any medication marked as discontinued from the sections above.

Conditions and medication section showing the red allergies banner, Diabetes Type 2 and Hyperlipidaemia conditions with linked medications

5. Lifestyle & family

Location: Patient file › left menu

Two sub-tabs: 'Lifestyle' covers smoking, alcohol, recreational drug use, stress, activity level, and diet. 'Family History' lists heritable conditions with Mother/Father tags per disease. For patients 12 and younger, this section also includes birth details.

Lifestyle and family history section showing the Lifestyle sub-tab with smoking and alcohol details

6. Surgical & hospitalisation

Location: Patient file › left menu

Lists any surgical procedures and hospital admissions on record. Toggle 'No surgical or hospitalisation history' if none apply, or click 'Add surgery' to record one.

Surgical and hospitalisation section with the Add surgery button and hospitalisation history notes

7. Allergies

Location: Patient file › left menu

Broken into Medication, Non-Medication, and Food allergies. Toggle on any that apply and set a severity of Severe, Moderate, or Mild. Anything recorded here surfaces automatically as a warning banner elsewhere, for example on the Medicine tab and printed prescriptions.

Allergies section showing Penicillin toggled on as Severe under Medication, and Shellfish toggled on as Moderate under Food

8. Vitals & metrics (adult patients)

Location: Patient file › left menu

Record and track vital statistics, blood pressure, weight, BMI, waist circumference, and more, plus HIV-related metrics where relevant. Switch to the 'Charts' sub-tab to see each metric graphed over time.

Vitals and metrics section showing General vitals fields (Temperature, Pulse rate, Blood pressure) and HIV metrics fields, on an adult patient

Age-specific: For younger patients, this menu item is replaced by 'Growth charts & metrics' below, and a separate 'Developmental screening' section also appears.

9. Growth charts & metrics (younger patients)

Location: Patient file › left menu

The same vitals fields as the adult version, plus two paediatric-specific fields: Head circumference and MUAC (mid-upper arm circumference, used to screen for malnutrition). The 'Charts' sub-tab plots each metric against standard growth curves for the patient's age.

Growth charts and metrics section on a 12-year-old patient, showing General, HIV, and MUAC field groups

10. Developmental screening (younger patients)

Location: Patient file › left menu

A milestone checklist by age (Birth through 5-6 years). Toggle 'Activate Developmental Screening' on, then tick 'All Achieved' for each age band as milestones are confirmed. Overdue bands are flagged automatically.

Developmental Screening section showing age bands from Birth to 5-6 years with All Achieved checkboxes and overdue flags

11. Vaccination schedule

Location: Patient file › left menu

Toggle 'Opt-out of Vaccination Schedule' if it doesn't apply to this patient. Otherwise the schedule tracks each age band, flags overdue vaccinations, and lets you tick 'Up to date' once given. Use the download, email, and print icons at the top to share the schedule, or 'Add custom vaccination' for one outside the standard schedule.

Vaccination Schedule section showing age bands from Birth to 12 Years with overdue flags and Up to date checkboxes

12. Gynae (female patients)

Location: Patient file › left menu

A template for recording women's health information: Contraception in use, Pregnancies and any Pregnancy complications, and Menstrual history.

Gynae section showing Contraception, Pregnancies, Pregnancy complications, and Menstrual history fields

Frequently asked

Q: Why do I see 'Growth charts & metrics' and 'Developmental screening' instead of 'Vitals & metrics'?

Healthbridge Clinical tailors the patient file menu to the patient's age. Younger patients see growth-tracking and developmental screening sections in place of the standard adult vitals section.

Q: Why does 'Gynae' appear for some patients and not others?

The menu is tailored to sex as well as age. Female patients get the additional 'Gynae' section for recording contraception, pregnancy, and menstrual history; male patients don't see it at all.

Q: Where do I add a screening test that isn't already listed?

On the General screening section, click '+ Add' to select a test that isn't shown by default, or add a fully custom test or metric you'd like to track for that patient.

Q: How do I discontinue a medication?

On the Conditions & medication section, use the discontinue action next to the medication line item. It then moves into the 'Discontinued' section for that patient.