How to send scripts directly to Dis-Chem

Step 1: Create the Prescription

• Begin by starting a consultation with the patient as you normally would.
• Navigate to the ‘Medication’ tab under the ‘Diagnose and Prescribe’ section.
   

Step 2: Look for the Dischem Icon

• Once the prescription has been created, you will see a Dis-Chem icon displayed next to the script.
• Click on this Dis-Chem icon to initiate the electronic prescription process.

Step 3: Choose a Dis-Chem Store

• A new window will pop up, displaying a list of Dis-Chem pharmacies.
• Use the search field to find the required store quickly.

To save time in future consultations, you can mark the selected store as a favourite—favourites will appear at the top of the list.

Step 4: Confirm Prescription Submission

• After selecting the desired store, the system will electronically transmit the script to that Dis-Chem branch.
• A confirmation message will appear to let you know the script was successfully sent.

Step 5: View the Sent Script in the Patient Timeline

• The prescription and its sent status will automatically be documented in the Patient Timeline, allowing for easy tracking and audit purposes.

Step 6: Cancel an Unprocessed Script (If Needed)

If the script hasn’t been processed by Dis-Chem yet, you can cancel it in one of three ways:

• Within the consult: Go to the Prescription section under Medicines and click on ‘Cancel’ next to the prescription.
• From the Patient Timeline: Locate the script and select ‘Cancel’, then confirm the cancellation.

Confirm when prompted to complete the cancellation process.