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Enhancements -17/03/2026


Patient File Upload - The management of patient documents has been enhanced to incorporate both patient-specific and practice-wide files. The previous "Practice documents" system has been upgraded to "Document Management" now offering two distinct tabs: Practice, for documents applicable to the entire practice, and Patient, for files unique to individual patients. Please note, file uploads are capped at 25MB.

  • Waiting room search option - A search feature has been integrated into the right-hand pane of the Waiting Room to assist in swiftly identifying the correct patient amidst a busy list.
  • Clinical Assistant Documents -Clinical Assistant's AI-generated documents now incorporate a standardized "Patient Details" section. This includes patient demographics and, where relevant, a Medical Aid Details section. This update is applicable across all document types, such as Visit Summaries and Referral Letters.
  • NORA Model Upgrade - Nora has been enhanced to elevate response quality and consistency across AI-assisted workflows, such as generated notes, letters, and summaries. Providers can expect noticeable improvements in clarity and output quality.


  • Vital only user - The role was updated to include the waiting room view.


Should you require any further information on these enhancements please do not hestitate to contact our call centre on 0860 200 222 or engage our chat as well.