Part 7: Automated Onboarding via WhatsApp
Reduce front-desk pressure before the patient even arrives. This week, we highlight the WhatsApp Patient Onboarding within Healthbridge Nova, designed to capture key patient details the moment an appointment is booked.
- Secure Digital Intake: Patients automatically receive a WhatsApp link after booking to submit their personal and medical aid details.
- Healthbridge Nova Sync: Information flows directly into Healthbridge Nova, keeping patient records accurate and up to date without manual entry.
- Digital Consent: Collect and store patient acceptance of your privacy policy automatically.
Level-up today within Healthbridge Nova:
- Click Admin → Settings.
- Select Calendar → Appointments.
- Toggle WhatsApp ON and click Save.