---
title: "How to send prescriptions to pharmacies"
url: "https://help.healthbridgeclinical.co.za/en/article/how-to-send-prescriptions-to-pharmacies"
language: "en"
last_updated: "2026-07-23T08:09:36.558Z"
---

# How to send prescriptions to pharmacies

Prescriptions can be transmitted electronically from activated practices directly to a designated pharmacy. The feature expands beyond Dis-Chem to a unified "Send to pharmacy" tool that supports multiple pharmacy networks, including Dis-Chem, ComputAssist, and EasyRx.

### **Step 1: Create the Prescription**

-   Start or continue a consultation for the patient from the schedule, waiting room, or search bar.
-   Click on the **'Diagnose & prescribe'** tab in the main consultation navigation bar.
-   Select the **'Medicine'** sub-tab.
-   Search for the required medication and add it to the prescription list.  
     

### **Step 2: Click "Send to pharmacy"**

-   Locate the created prescription block at the bottom of the consultation screen.
-   Click the **'Send to pharmacy'** button displayed next to the digital signature and printing options.

![](https://cdn-assets.productfruits.com/7bb26a49-c6c6-401b-afeb-cff22508b012)

### **Step 3: Select a Pharmacy Store**

-   When the **'Send to pharmacy'** pop-up window appears, filter pharmacies using the network buttons at the top (**Dis-Chem**, **ComputAssist**, or **EasyRx**).
-   Enter the store name, town, or address in the **'Search Pharmacies'** field.
-   To save a pharmacy branch for future visits, click the **Star icon (★)** next to the store name to add it to your **'FAVOURITES'** list (favourites will appear at the top of the list).
-   Click the radio button next to the desired pharmacy branch, then click the **'Send'** button in the bottom-right corner.

![](https://cdn-assets.productfruits.com/a82f88b3-a5d2-4ca7-b762-29c9915da81b)

### **Step 4: Confirm Prescription Submission**

-   The system will electronically transmit the prescription directly to the selected pharmacy branch.
-   A confirmation notification will appear on screen letting you know the script was successfully sent.

![](https://cdn-assets.productfruits.com/78ff83a7-d982-4e75-8a8c-8f9d27666281)

### **Step 5: View Sent Script in the Patient Timeline**

-   Open the **Patient Timeline** under the patient profile.
-   Review the prescription entry and its documented transmission status for easy tracking and audit purposes.

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXe14L5Fs_xViWztzCWq5WmWc5jBLKBr0heNTIXNtGqQ5g_Z9uvEyGw0wX4pNJoaDB9rddEZtcs8rsboSEeoUXbKwKZ6qm9EeUE8ch6-8in2GFbZDq2QEgm7laI78tVRc7Um3nW3?key=aI-WHkhp0TmQJCbQKM9m_g)

### **Step 6: Cancel or Redirect an Unprocessed Script (If Needed)**

If the script has not yet been processed by the pharmacy or if the patient requests a store change, cancel it using one of two methods:

-   **Method A (Within the Consultation):** Go to the **'Medicine'** sub-tab under **'Diagnose & prescribe'**, locate the prescription line item, and click **'Cancel'**.
-   **Method B (From the Patient Timeline):** Locate the sent script card on the **Patient Timeline**, click **'Cancel'**, and confirm when prompted.

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXdSCljVSE5Qoj9DXEnkbXRFYvbuWdrnlN-zjGbQS5lGuia0wOmraDHBieSIwiaijl5WhefM84kTD2Be4kYL3FWBVdImXWgrwUlerKdZeuJh7Hx-g_4G0PBrv_aMNjsU5iPRw8CfOw?key=aI-WHkhp0TmQJCbQKM9m_g)