---
title: "Ampath Historic Result Retrieval"
url: "https://help.healthbridgeclinical.co.za/en/article/ampath-historic-result-retrieval"
language: "en"
last_updated: "2026-08-05T12:09:24.198Z"
---

# Ampath Historic Result Retrieval

The Ampath Historic Result Retrieval feature allows you to seamlessly backfill legacy pathology data directly into a patient's electronic medical record. Instead of logging into external laboratory portals, you can pull authorized historical results directly onto the patient's timeline.

## **Prerequisites Before Launching a Request**

Before starting, ensure you have completed the following verification parameters:

-   **Patient Consent:** Valid clinical consent for historical pathology data retrieval must be explicitly discussed and obtained from the patient.
-   **Identity Verification:** Ensure the patient's file has an accurate legal South African ID or Passport number that perfectly matches Ampath's records.
-   **Clinician Mnemonic Code:** Have your active practice-specific mnemonic code ready for the initial setup. Once successfully entered, it permanently caches so you do not need to retype it during subsequent lookups.

  

[Vimeo video](https://player.vimeo.com/video/1205220614)

  

## Step-by-Step Retrieval Workflow

**Step 1: Open the Patient File & Locate the Action Button**

Access the correct patient file via your schedule, search bar, or waiting room to land on the core **Overview & timeline** screen.

**Step 2: Trigger the Request Modal**

Hover your mouse over the blue icon to reveal the **"Request Ampath Results"** tooltip. Click the blue **Ampath icon** to launch the **Confirm Retrieval Details** pop-up window.

![](https://cdn-assets.productfruits.com/640989b2-ceba-4e0e-be96-d7df893c31b4)

**Step 3: Complete the Retrieval Parameters**

When the modal opens, verify that your pre-populated **Ampath Mnemonic Code** is correct. Next, choose the appropriate identity document type by clicking the radio button for either **South African ID no.** or **Passport no.**

![](https://cdn-assets.productfruits.com/61593cf0-d32e-497f-b090-40fb6b9771e1)

**Step 4: Set Your Custom Historical Date Range**

Click on the calendar picker icon next to the **Results From Date** field. Select the historical date from which the system should begin querying the Ampath databases.

![](https://cdn-assets.productfruits.com/990a49a5-a1d3-4110-bac2-8c157d0318b6)

**Step 5: Confirm Consent & Execute Retrieval**

Type the patient's corresponding identity number into the active field. Click the mandatory checkbox for **Patient consent confirmed** to legally verify compliance.

Once all parameters are filled, the system guardrail will activate the orange **Retrieve Results** button in the bottom right corner. Click it to execute the query.

![](https://cdn-assets.productfruits.com/ac38f3b6-7c0e-429e-b038-7b1f7432adc7)

**Step 6: Review the Imported Pathology Records**

Once the import processes, the system's built-in deduplication automatically filters out duplicate files. To isolate and view the newly added, beautifully structured laboratory reports, simply click on the **Lab** filter tab directly on the chronological patient timeline.

![](https://cdn-assets.productfruits.com/8ebb6a1b-0868-4b6f-9bad-8d85f5b498ae)

## Frequently Asked Questions (FAQ)

**Q: Why can't I see results ordered by other doctors or specialists for this patient?**

**A:** This tool is strictly clinician-scoped. Ampath will only return historical records that are legally authorized for your unique doctor/mnemonic code and reflect your direct historical care of that patient. Tests ordered by external providers, specialists, or colleagues down the hall will not appear.

**Q: Do I need to enter my Ampath Mnemonic Code every time I run a retrieval?**

**A:** No. Your mnemonic code is permanently cached after the initial successful entry, meaning you do not need to re-type it during subsequent lookups for any patient record.

**Q: Will re-running a query create duplicate reports on the patient timeline?**

**A:** No. The platform features a built-in deduplication safeguard. If the targeted historical results have already been imported during a prior query, the system automatically skips them to protect your timeline from duplicate clutter. It is completely safe to re-run queries if you change the date parameters.

**Q: Is this feature a replacement for the main Pathology Centre dashboard?**

**A:** No. The Pathology Centre acts as your primary practice inbox for managing automated, incoming daily result forward-flow. This retrieval tool functions strictly as an on-demand historical backfill to populate legacy data records.

**Q: What should I do if the Ampath action button is completely missing from my screen view?**

**A:** The button is hidden on compact mobile timeline interface layouts. Simply switch your mobile device browser to the standard desktop/web layout view to reveal the action row panel.